On 8 April 2024, we released our report on how the licensed water and energy utilities performed in delivering safe, reliable and quality services to ACT households and businesses over 2022-23. We also released our report on how well National Energy Retail Law retailers complied against the Consumer Protection Code 2020 (ACT).
Setting electricity prices for the next 3 years
The commission received 3 submissions to the draft report on setting standing offers for retail electricity prices for the next 3 years. We will be releasing our final decision in mid-2024.
We released a draft report and proposed price direction for standing offer prices for the supply of electricity by ActewAGL to small customers for the period 1 July 2024 to 30 June 2027. Submissions on the draft report close on Thursday 29 February 2024.
The commission received 7 submissions to the issues paper on setting electricity prices for the next 3 years. We will be releasing our draft decision and holding a public inquiry in early 2024.
On Wednesday 7 June 2023 we released the annual update of regulated retail electricity prices. From 1 July 2023, ActewAGL’s regulated (standing offer) tariffs will increase, on average, by 4.15%. This is lower than the rate of inflation and represents a decline of 2.7 per cent in real terms.
We have approved an update to the Precinct Map effective 1 July 2023.
Commission determines regulated water and sewerage services prices for 1 July 2023 to 30 June 2028
Commission determines regulated water and sewerage services prices for 1 July 2023 to 30 June 2028 On Monday, 1 May 2023, the commission announced its final decision on prices for water and sewerage services to apply in the ACT from 1 July 2023 to 30 June 2028 on Icon Water’s regulated tariffs.
On 11 April 2023, we released our report on how well the licensed water and energy utilities performed in delivering safe, reliable and quality services to ACT households and businesses over 2021-22. We also released our report on how well National Energy Retail Law retailers complied against the Consumer Protection Code 2020 (ACT).
Variation of Code
Following the decision of the Australian Energy Market Commission to extend the implementation date of the AER Better Bills Guideline to 30 September 2023. The transitional arrangements at clause 3.5 of the ACT Retail Electricity (Transparency and Comparability) Code 2021 will continue until the earlier of a NERL retailer becoming compliant with the AER Guideline or 30 September 2023.
Each year the commission determines the licence fees for utilities trading in the ACT. Please visit our webpage to read more.
As part of the commission’s investigation into prices for water and sewerage services to take effect from 1 July 2023, the commission held a public hearing on 21 November 2022. Information about the public hearing can be found here.
The commission has released a draft report and proposed price direction for regulated water and sewerage services by Icon Water for the period 1 July 2023 to 30 June 2028.
2021-22 ICRC Annual Report
We have published our annual report for 2021-22.
Each year the Levy Administrator determines a levy for energy retailers trading in the ACT. Click the link to see the determinations and an annual data statement which explains how the Levy Administrator made the determinations.
Standing offers vs market offers
To assist consumers in navigating the ACT electricity retail market, we have published a fact sheet which explains the difference between a standing off and a market offer. This fact sheet may assist consumers in their search for the best plan for them.
A YourSay survey of electricity consumers has found that the ACT Retail Electricity (Transparency and Comparability) Code is helping them choose an electricity plan that could save them money. Click the link to read the report and our media release.
Statement of Intent for 2022-23
The ICRC's Statement of Intent for 2022-23 has been published in the ACT Government Budget Papers and we have updated our strategic plan priorities for the year accordingly.
On 30 June 2022, Icon Water submitted its price proposal to the Commission’s regulated water and sewerage services prices 2023–28 investigation.
On 31 March 2022, the Australian Energy Regulator published its Better Bills Guideline. As the AER Guideline is similar to the better offer obligation contained in the ACT Code, the commission decided to vary the ACT Code.On 21 June 2022 the ACT Code was varied to remove the better offer obligation.To ensure that consumers in the ACT continue to obtain the benefits of the better offer obligation until the AER Guideline is fully operational, the current transitional better offer arrangements within the ACT Code have been extended to 31 March 2023.
We have approved an update to the Precinct Map effective from 1 July 2022.
On Wednesday 15 June 2022, we released the annual update of regulated water and sewerage services prices for 2022-23. The report sets out the maximum prices that Icon Water can charge customers in 2022–23, in line with our price direction for regulated water and sewerage services.
We have released our annual update of regulated retail electricity prices for ActewAGL Retail’s small customers for the financial year beginning 1 July 2022.
2020-21 Utility Licence Annual Report (ULAR)
On 5 May 2022, we released our report on how well the licensed water and energy utilities performed in delivering safe, reliable and quality services to ACT households and businesses over 2020-21. We also released our report on how well National Energy Retail Law retailers complied against the Consumer Protection Code 2020 (ACT).
We have published the submissions we received on our issues paper.
On 31 March 2022, the AER published its Better Bills Guideline which replaces the better offer obligation contained in the ACT Code. The commission has therefore decided to vary the ACT Code.