Guidelines to Preparing a Submission

The following guideline aims to assist those wishing to make a submission.

As part of an inquiry process, the Commission may seek written submissions addressing the terms of reference.

The Commission may seek submissions from interested parties where an application for a utility licence is made. These guidelines will assist in making written submissions to any aspect of the licence application.

Who can make a submission?

Any individual or organisation can make a submission to the Commission.

What should be in a submission?

There is no prescribed form for a submission. Submissions may be in the form of a letter, a short document or a substantial paper. They may include appendices and other supporting documents.

Submissions should be prepared solely for the inquiry and must be relevant to the terms of reference of the inquiry. The submission may address all or a selection of the points outlined in the terms of reference. Submissions may contain facts, opinions, arguments and recommendations for action.

Where a submission is made in relation to the licence application, the submission must be relevant to the licence application.

How to lodge a submission?

It is preferable that submissions be sent in word document, email text or PDF form where the text is recognisable to word processing software (i.e. not in a scanned image form).

Submissions should be sent to the Independent Competition and Regulatory Commission via email to

Submissions may also be sent on digital media (USB flash or CD/DVD) or in hard copy form (written or printed) to PO Box 161 Civic Square ACT 2608.

Where possible, hard copy submissions should be typed on A4 paper. This helps with reproduction of the submission. Where typing facilities are not available, hand written submissions are acceptable, with care taken to ensure that the writing is legible and suitable for photocopying.

The author should sign a written submission, or put their name on a digital submission, either on his or her own behalf or on behalf of the organisation making the submission. Those signing on behalf of an organisation should indicate the level at which the submission has been authorised (eg President, Chief Executive, Secretary).

Authors should also provide a completed submission cover sheet which should include details such as a return address for correspondence and a contact telephone number with the submission. Submissions forwarded by email should include the name, postal address and phone number of the person or organisation making the submission. A copy of the submission cover sheet is available below.

Submissions should be lodged by the advertised closing date. An extension of time, if required, can be requested by contacting the Commission. Supplementary submissions may be lodged during the course of an inquiry to provide additional information or comments, although specific cut-off dates may be in place in certain circumstances where there are, for example, legislative requirements or the inquiry is nearing completion.

Publication of submissions

On receipt of a submission, the Commission will decide whether the submission meets the requirements for publication on its website. For submissions made by individuals, all personal details other than your name and the State or Territory in which you reside will be removed prior to publication on the website.

Copies of submissions are published on the Commission’s website at and remain on the website as public documents. Hard copies of a submission can be requested by contacting the Commission on 02 6205 0799.

Can confidentiality be claimed?

The author of a submission can request that all or part of the submission should remain confidential. This should be indicated clearly in the front of the submission. You may also consider presenting any confidential information in an appendix to the submission to allow the body of the submission to be published.

Copyright for submissions resides with the author(s), not with the Commission.

Submission checklist

Before lodging your submission you may find it helpful to consider the following checklist:

Further Information

Further information can be sought by contacting the Commission. Contact details are outlined below:

Independent Competition and Regulatory Commission

PO Box 161


Phone: (02) 6205 0799
Fax: (02) 6207 5887
email: Document Name ="table20083r1c2">

Document NameTypeSize Published date
Submission cover sheet DOCX 638 KB 18/03/2015

Electricity Feed-in Code update

The Electricity Feed-in Code is an industry code that sets out practices and standards for the operation of the scheme for feed-in from renewable energy generators to electricity network established under the Electricity Feed-in (Renewable Energy Premium) Act 2008.

Public Crematorium Services Competitive Neutrality

On 20 December 2019, the Commission received a request from the Treasurer to provide advice to help ensure that the new crematorium facility to be built and operated by the ACT Public Cemeteries Authority operates in a manner consistent with competitive neutrality.

Incentive Mechanisms

The Commission is reviewing the incentive mechanisms Icon Water has to operate efficiently in delivering regulated water and sewerage services (the Review).

Retail Electricity Prices 2020-24

On 28 May 2019, the Commission received a terms of reference from the Treasurer to determine a price direction for standing offer prices for the supply of electricity to small customers who consume less than 100 MWh of electricity over any period of 12 consecutive months. The price direction will be for the period 1 July 2020 to 30 June 2024.

Regulated Water and Sewerage Services Prices 2018–23

On 14 December 2016, the Commission received an industry reference under section 15(1)(a) of the ICRC Act 1997 (Act) to undertake and investigation into, and determine a price direction for, regulated water and sewerage services provided by Icon Water Limited in the ACT. The Commission has received terms of reference for the investigation under section 16 of the Act.