To operate an electricity distribution network and provide electricity connection services in the ACT, a utility must be licensed under the Utilities Act 2000. An overview of the regulatory obligations placed on licensed utilities can be found on the Utilities Licensing page. Industry codes which apply to electricity distributors are available on the Legislation page.

ActewAGL Distribution is licensed to provide electricity distribution and connection services in the ACT. A copy of the licence is available here.

Electricity retailers are regulated by the Australian Energy Retailer (AER) under the National Energy Retail Law. Please go to the National Energy Customer Framework page for more information.

In addition to administering the licensing regime, the Commission may also receive a reference to investigate and determine prices for electricity under Parts 3 and 4 of the Independent Competition and Regulatory Commission Act. More information on the pricing of electricity can be found here.