Energy


The Commission’s responsibilities include:

Under the National Energy Customer Framework, the Australian Energy Regulator (AER) is responsible for the authorisation of electricity and gas retailers. The regulation of energy consumer protection is generally administered by the AER under the National Energy Retail Law, however retailers must adhere to industry codes, such as the Consumer Protection Code that have been determined by the Commission. The AER also regulates energy distribution network access and pricing. The Australian Energy Market Operator (AEMO) is responsible for coordinating the dispatch of electricity across the national electricity market. More information on AEMO is available on AEMO’s website www.aemo.com.au.

More information about the role of the AER in regulating the National Energy Customer Framework is available on their website www.aer.gov.au. The AER also hosts an energy price comparator website, Energy Made Easy.