We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.

26 Jul 2021

ACT Retail Electricity (Transparency and Comparability) Code Guideline

We are consulting on a draft guideline to help retailers comply with their obligations under the ACT Retail Electricity (Transparency and Comparability) Code. We invite comments and feedback by Friday 6 August 2021.

16 Jul 2021

Material Breach Guideline (2021)

We have published an updated guideline.

2 Jul 2021

ACT Retail Electricity (Transparency and Comparability) Code

We have developed a new industry code that places obligations on electricity retailers to help customers compare electricity price offers and find the best deal for their circumstances.

15 Jun 2021

Regulated water and sewerage services prices for 2021-22

We have released our annual update of regulated water and sewerage services prices for Icon Water customers for the financial year beginning 1 July 2021.

Review of water and sewerage services demand forecasting methods

We are reviewing the methods we use to forecast demand for water and sewerage services. We need demand forecasts to set maximum water and sewerage prices in the ACT. We will confirm if our methods remain appropriate or if we can improve our methods or data sources.

ACT Retail Electricity (Transparency and Comparability) Code

We are developing a new industry code that places obligations on electricity retailers to help customers compare electricity price offers and find the best deal for their circumstances.