We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.

4 Feb 2020

Draft Report : Retail electricity price investigation 2020 - 24

On 4 February 2020, the Commission released a draft report and proposed price direction for standing offer prices for the supply of electricity to small customers on ActewAGL’s regulated tariffs from 1 July 2020. The Commission is inviting submissions until Friday 20 March 2020.

31 Jan 2020

Release of Issues Paper: Public Crematorium Services Competitive Neutrality

On Friday 31 January 2020, the Commission released an Issues Paper for its review on the Public Crematorium Services Competitive Neutrality. The Commission is inviting submissions until Friday 14 February 2020.

12 Dec 2019

Final Decision Consumer Protection Code Review

On Thursday 12 December 2019 the Commission released its Final Decision on the Consumer Protection Code Review.

4 Dec 2019

Incentive Mechanisms

On Wednesday 4 December 2019, the Commission released an Issues Paper for its review of the incentives Icon Water has to operate efficiently in delivering regulated water and sewerage services. The Commission is inviting submissions until Friday 28 February 2020.

Retail Electricity Prices 2020-24

On 28 May 2019, the Commission received a terms of reference from the Treasurer to determine a price direction for standing offer prices for the supply of electricity to small customers who consume less than 100 MWh of electricity over any period of 12 consecutive months.

Incentive Mechanisms

The Commission is reviewing  the incentive mechanisms Icon Water has to operate efficiently in delivering regulated water and sewerage services (the Review).

Crematorium Services Competitive Neutrality

On 20 December 2019, the Commission received a request from the Treasurer to provide advice to help ensure that the new crematorium facility to be built and operated by the ACT Public Cemeteries Authority operates in a manner consistent with competitive neutrality.

Consumer Protection Code Review

The Commission has finalised a review of the Consumer Protection Code, an industry code that is applicable to energy and water utilities in the ACT.