We have released our annual update of regulated retail electricity prices for ActewAGL Retail’s small customers for the financial year beginning 1 July 2021.
We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.
Latest News
28 May 2021
We have released an issues paper on our review of the methods we use to forecast demand for water and sewerage services in the ACT.
30 Apr 2021
On Friday 30 April 2021, we released the final report for our review of the form of price control used to regulate retail electricity prices. The final report contains our final decisions and the implementation timing.
30 Apr 2021
On 30 April 2021, we released our report on how well the licensed water and energy utilities performed in delivering safe, reliable and quality services to ACT households and businesses over 2019-20.
Current Projects
We are reviewing the methods we use to forecast demand for water and sewerage services. We need demand forecasts to set maximum water and sewerage prices in the ACT. We will confirm if our methods remain appropriate or if we can improve our methods or data sources.
We are developing a new industry code that places obligations on electricity retailers to help customers compare electricity price offers and find the best deal for their circumstances.