We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.

12 Dec 2019

Final Decision Consumer Protection Code Review

On Thursday 12 December 2019 the Commission released its Final Decision on the Consumer Protection Code Review.

4 Dec 2019

Incentive Mechanisms

On Wednesday 4 December 2019, the Commission released an Issues Paper for its review of the incentives Icon Water has to operate efficiently in delivering regulated water and sewerage services. The Commission is inviting submissions until Friday 28 February 2020.

3 Sep 2019

Release of Issues Paper: Electricity price investigation

On Monday, 2 September 2019, the Commission released an issues paper outlining its approach to the 2020-24 electricity price investigation. Submissions on the issues paper close on Friday, 11 October 2019. A copy of the issues paper and media release is available here.

27 Aug 2019

Release of Final Report: Container Deposit Scheme Price Monitoring

On 13 August 2019 the Commission’s Final Report on the Container Deposit Scheme Price Monitoring investigation was presented to the ACT Legislative Assembly. Click here to read the final report.

Retail Electricity Prices 2020-24

On 28 May 2019, the Commission received a terms of reference from the Treasurer to determine a price direction for standing offer prices for the supply of electricity to small customers who consume less than 100 MWh of electricity over any period of 12 consecutive months.

The price direction will be for the period 1 July 2020 to 30 June 2024.

Incentive Mechanisms

On Wednesday 4 December 2019, the Commission released an Issues Paper for its review of the incentives Icon Water has to operate efficiently in delivering regulated water and sewerage services. The Commission is inviting submissions until Friday 28 February 2020.

Consumer Protection Code Review

The Commission has commenced a review of the Consumer Protection Code, an industry code that is applicable to energy and water utilities in the ACT.