We are consulting on a draft guideline to help retailers comply with their obligations under the ACT Retail Electricity (Transparency and Comparability) Code. We invite comments and feedback by Friday 6 August 2021.
We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.
We have published an updated guideline.
We have developed a new industry code that places obligations on electricity retailers to help customers compare electricity price offers and find the best deal for their circumstances.
We have released our annual update of regulated water and sewerage services prices for Icon Water customers for the financial year beginning 1 July 2021.
We are reviewing the methods we use to forecast demand for water and sewerage services. We need demand forecasts to set maximum water and sewerage prices in the ACT. We will confirm if our methods remain appropriate or if we can improve our methods or data sources.
We are developing a new industry code that places obligations on electricity retailers to help customers compare electricity price offers and find the best deal for their circumstances.