On Thursday 6 August 2026 we released an issues paper as the first step in determining retail electricity prices to apply in the ACT from 1 July 2027. We would like to hear your views on any issues relevant to setting electricity prices for the next 3 years.
We protect the ongoing interests of consumers and businesses operating in the Territory through our regulatory decisions and advice to the ACT Government.
Latest News
4 Aug 2026
Consultation on the Issues Paper for the Review of Consumer Protection Code is now complete. The commission received 7 submissions, including 2 provided on a confidential basis. We have now published the non-confidential submissions.
18 Jun 2026
The commission has granted a utility licence for electricity generation services to Williamsdale BESS Project Co Ltd.
4 Jun 2026
The commission has commenced a review of the Consumer Protection Code, which set consumer protections and minimum standards customers can expect when receiving essential utility services. The Code applies to electricity, gas, water and sewerage utilities as well as energy retailers operating in the ACT. Submissions on the issues paper close 6 July 2026.
Current Projects
The commission will determine a price direction for standing offer electricity prices for small customers from 1 July 2027 – 30 June 2030. On 18 June 2026, we received terms of reference to investigate and determine a price direction for the supply of electricity to small customers.
The Treasurer has asked us to set prices for regulated water and sewerage services provided by Icon Water for the 5 years from 1 July 2023. We will investigate the prudent and efficient costs of delivering these services.
The commission has commenced a review of the Consumer Protection Code, which set consumer protections and minimum standards customers can expect when receiving essential utility services. The Code applies to electricity, gas, water and sewerage utilities as well as energy retailers operating in the ACT.
The commission is examining the ACT’s sewerage tariff structure and assessing the need for a dedicated liquid trade waste charging framework.