The commission has granted a utility licence for electricity generation services to Williamsdale BESS Project Co Ltd.
New Utility Licence Granted
Review of the Consumer Protection Code
The commission has commenced a review of the Consumer Protection Code, which set consumer protections and minimum standards customers can expect when receiving essential utility services. The Code applies to electricity, gas, water and sewerage utilities as well as energy retailers operating in the ACT. Submissions on the issues paper close 6 July 2026.
On 2 June 2026, we released the annual update of regulated water and sewerage services prices for 2026-27. The report sets out the maximum prices that Icon Water can charge customers for the financial year beginning 1 July 2026.
We have approved an update to the Precinct Map effective 1 July 2026.
On Monday 25 May 2026, we released the annual update of regulated retail electricity prices. From 1 July 2026, ActewAGL’s regulated (standing offer) tariffs can increase, on average, by 2.73%.
The ICRC has published Eku Energy’s utility licence application for a large scale battery at Williamsdale. It seeks submissions from the community prior to determining the application.
Consultation on the Issues Paper for the Review of Sewerage Tariff and Liquid Trade Waste Charging is now complete. The commission received 9 submissions, including 2 provided on a confidential basis. We have published the non-confidential submissions.
The ICRC has released the 2024-25 Utility Licence Annual Report and NERL Retailer Report outlining their performance.
We have released a factsheet to help developers understand their rights, obligations and review options under the new Water and Sewerage Capital Contribution Code, which commences 1 February 2026.
The commission publishes annual updates to improve transparency and oversight of regulated water and sewerage services. The latest update reports on Icon Water’s 2023-24 and 2024-25 performance, covering revenue, operating costs, and capital investment under the 2023-28 regulatory framework.
On 4 December 2025, we released the 2025 ACT retail electricity market monitoring report, highlighting recent trends in prices, competition and customer engagement.
On 6 November 2025, we released an issues paper for the review of sewerage tariffs and the potential introduction of a liquid trade waste tariff in the ACT. Submissions close on 10 February 2026.
The commission has made determinations for the 2025-26 annual licence fees for licensed utilities and the energy industry levy for utilities and retailers providing electricity and gas services in the ACT.
Commission delivers a fair, clear and stronger Water and Sewerage Capital Contribution Code
On Monday, 1 September 2025, the commission released its final decisions and a revised Water and Sewerage Capital Contribution Code following a review of the current Code.
Senior Commissioner Update
The ACT Government has announced Mr Richard Owens as Senior Commissioner for the ICRC, effective 2 September 2025. Mr Joe Dimasi has stepped down after 9 years as Senior Commissioner with the ICRC. We wish Mr Dimasi all the best with his next endeavours.
On Monday, 30 June 2025, the commission released its draft report and new proposed Water and Sewerage Capital Contribution Code following a review of the current Code. Stakeholders are invited to make submissions by 30 July 2025.
We have approved an update to the Precinct Map effective 1 July 2025.
On 6 June 2025, we released the annual update of regulated water and sewerage services prices for 2025-26. The report sets out the maximum prices that Icon Water can charge customers for the financial year beginning 1 July 2025.
On Monday 26 May 2025, we released the annual update of regulated retail electricity prices. From 1 July 2025, ActewAGL’s regulated (standing offer) tariffs can increase, on average, by 10.11%.
2023-24 Utility licence annual report
The ICRC has released the 2023-24 Utility Licence Annual Report and NERL Retailer Report outlining their performance.
Compliance and Enforcement Strategy
After considering stakeholder feedback on its draft, the commission has released its compliance and enforcement strategy.
The commission updated the examples in the guideline to illustrate how to calculate the comparison percentages for time-of-use offers to reflect a representative consumption determination that contains half-hourly usage profiles for time-of-use tariffs.
The commission has released its first monitoring report on the ACT retail electricity market, focusing on retail electricity prices and competition outcomes for residential and small business customers.
On Tuesday 5 November 2024, we released an issues paper as the first step in our review process. Stakeholders are invited to make submissions by Friday 14 February 2025.
The commission announces upcoming reviews for water and sewerage services. In the lead up to the 2028 water and sewerage services price investigation, the commission will undertake a work program that includes two major reviews and two smaller initiatives. Further information can be found in the announcement.