The Commission monitors compliance of each licensed utility with its regulatory obligations through a Utility Licence Annual Report.
Each utility is required to report on:
- the exercise of its functions under the Utilities Act; and
- compliance with the conditions of its licence.
Each July the Commission sends licensed utility an information request relating to the performance of the utility over the previous twelve months. On receipt of the completed information request, the Commission assesses the material for compliance with the relevant obligations and conditions. The results of the assessment are set out in the Commission’s monitoring report. Please see the latest monitoring report below:
Monitoring Reports
Document Name | Type | Size | Published date |
---|---|---|---|
Monitoring Report on the 2022-23 Utility Licence Annual Reports | 1.4 MB | 8 Apr 2024 | |
Media Release - Monitoring Report on the 2022-23 Utility Licence Annual Reports | 434 KB | 8 Apr 2024 | |
Monitoring Report on the 2021-22 Utility Licence Annual Reports | 1.1 MB | 12 Apr 2023 | |
Media Release - Monitoring Report on the 2021-22 Utility Licence Annual Reports | 291 KB | 12 Apr 2023 | |
Monitoring Report on the 2020-2021 Utility Licence Annual Reports | 1.5 MB | 5 May 2022 | |
Monitoring Report on the 2019-20 Utility Licence Annual Reports | 1.5 MB | 30 Apr 2021 | |
Media Release - Monitoring Report on the 2019-20 Utility Licence Annual Reports | 259 KB | 30 Apr 2021 | |
Monitoring Report on the 2018–19 Utility Licence Annual Reports | 1.5 MB | 30 Apr 2020 | |
Monitoring Report on the 2017–18 Utility Licence Annual Reports | 778 KB | 13 Jun 2019 | |
Monitoring Report on the 2016–17 Utility Licence Annual Reports | 381 KB | 31 Aug 2018 |
Compliance and Performance Reporting pre 2012-13
Prior to the 2012-13 reporting year, the Commission published the Compliance and Performance Report. With the establishment of the National Energy Customer Framework in 2012, responsibility for regulation of energy retailers transferred to the Australian Energy Regulator. In light of this change, the Commission reexamined the reporting obligations of licensed utilities and simplified its approach to monitoring compliance. The Commission ceased producing the Compliance and Performance Reporting as it was replaced by the Utility Licence Annual Report from 2012-13.
Document Name | Type | Size | Published date |
---|---|---|---|
Compliance & Performance Report for 2011-12 (Aug 2013) | 1 MB | 29 Aug 2013 | |
Compliance & Performance Report for 2010-11 (Nov 2012) | 931 KB | - | |
Compliance & Performance Report for 2009-10 (Dec 2011) | 1 MB | - | |
Compliance and Performance Report for 2008-09 (Jun 2011) | 946 KB | - | |
Compliance & Performance Report for 2007-08 (Jun 2009) | 2 MB | - | |
Compliance & Performance Report for 2006-07 (Jun 2009) | 1 MB | - | |
Performance Report for 2005-06 (Dec 2008) | 507 KB | - | |
Corrigendum - Compliance Report for 2005-2006 | 288 KB | - | |
Compliance Report for 2005-06 (Nov 2007) | 459 KB | 27 Nov 2007 | |
Performance Report for 2004-05 (Feb 2007) | 994 KB | - |